Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.omyra.ch (the “Site”).

Personal information we collect

When you visit the Site, we automatically collect certain information about your device. This includes information about your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we also collect information about the pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using technologies such as cookies, log files, web beacons, tags and pixels.

Cookies are small data files stored on your device that often include an anonymous unique identifier. Examples of cookies we use include: _session_id, _shopify_visit, _shopify_uniq, cart, _secure_session_id and storefront_digest.

Log files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring and exit pages, and date/time stamps.

Web beacons, tags and pixels are electronic files used to record information about how you browse the Site.

When you make or attempt to make a purchase through the Site, we collect certain information from you including your name, billing address, shipping address, payment information, email address and phone number. This information is referred to as “Order Information”.

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

Legal basis for processing

In accordance with the General Data Protection Regulation (GDPR), we process your personal data based on several legal grounds. These include your consent when you subscribe to marketing communications, the performance of a contract when you place an order on our website, compliance with legal obligations such as accounting requirements, and our legitimate interests such as improving our services or preventing fraud.

Data controller

The data controller responsible for processing your personal information is:

Scaleo Sàrl
Avenue de la Gare 27
1964 Conthey, Valais
Switzerland

Company ID: CHE-320.420.105
Email: support@omyrawear.com

How we use your personal information

We use the Order Information that we collect to process and ship your orders, manage payments and billing, communicate with you about your order or account, detect potential fraud or security risks, and provide marketing communications if you have opted in.

We use Device Information to help improve and optimize our website, analyze browsing patterns, measure the performance of our marketing campaigns, and detect possible fraudulent activity.

Sharing your personal information

We may share your Personal Information with trusted service providers necessary for operating our business. These include Shopify for hosting our store, Google Analytics for website analytics, Klaviyo or Yotpo SMSBump for email and SMS marketing campaigns, Stripe, PayPal or Twint for payment processing, and Meta (Facebook and Instagram) for advertising purposes.

We do not sell or rent your personal data to third parties. However, we may disclose your information if required by law, such as in response to legal requests or court orders.

Behavioral advertising

We may use your personal information to provide you with targeted advertisements based on your browsing activity and interactions with our website. You can opt out of targeted advertising using the following links:

Facebook
https://www.facebook.com/settings/?tab=ads

Google
https://www.google.com/settings/ads/anonymous

Bing
https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads

General opt-out portal
https://optout.aboutads.info/?c=3&lang=en

Do Not Track

Please note that we do not alter our data collection practices when we detect a “Do Not Track” signal from your browser.

SMS marketing

If you choose to receive SMS communications, we may use your phone number to send order notifications, abandoned cart reminders, and promotional offers. Your information will only be shared with our messaging service providers to deliver these messages. You may unsubscribe at any time by replying STOP to any SMS message.

Data security

We implement appropriate technical and organizational measures designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International data transfers

Your personal data may be transferred outside Switzerland or the European Union, including to the United States and Canada through our technical partners. These transfers are protected through standard contractual clauses approved by the European Commission or other legally recognized safeguards.

International users

If you access our website from outside Switzerland or the European Union, please note that your information may be transferred, stored and processed in countries that may not provide the same level of data protection as your country of residence.

Data retention

Order information is retained for 10 years in accordance with Swiss accounting obligations. Marketing data is retained for up to 3 years after your last interaction with us or until you unsubscribe.

Your rights

If you are a resident of the European Union or Switzerland, you have the right to access your personal data, request correction of inaccurate information, request deletion of your data, request data portability, request restriction of processing, and object to the processing of your personal data. You may exercise these rights at any time by contacting us at support@omyrawear.com.

California privacy rights (CCPA)

If you are a resident of California, you have the right to request access to the personal information we collect about you, request that we delete your personal information, and request information about how your personal data is used and shared.

California residents also have the right to opt out of the sale of their personal information. Although we do not sell personal data, California residents may still submit such requests by contacting us at support@omyrawear.com.

We will not discriminate against you for exercising your privacy rights.

Changes to this policy

We reserve the right to update this Privacy Policy at any time to reflect changes to our practices or for legal, regulatory or operational reasons. Continued use of the Site after any changes indicates acceptance of the updated policy.

Contact us

For more information about our privacy practices, questions, or complaints, please contact us at: support@omyrawear.com